Frequently Asked Questions
What is your shipping policy?
At Sylentstudios, I take great care to ensure your artwork arrives safely and on time.
Domestic Shipping
You are responsible for all shipping costs, if any, including packaging and insurance, calculated at actual cost.
Unframed prints are typically ready sooner than framed or mounted pieces. If timing is important, consider placing separate orders so items can ship as they’re completed.
Large orders may arrive in multiple packages. Oversized works may be shipped via freight service.
Orders are shipped to residential or business addresses with delivery confirmation.
International Shipping
At this time, I do not ship internationally — but I plan to offer this in the future.
Production & Delivery Times
Archival Prints, Metal Prints, and Gallery Wrap Canvas Prints: Please allow up to 90 days for delivery.
Each piece is made to order, hand‑signed, custom‑framed (if applicable), quality‑checked, and carefully packaged before shipping.
For questions about shipping, email CS@sylentstudios.com.
How should I care for my prints?
Fine Art Prints
Keep all prints out of direct sunlight to prevent UV damage.
Display in normal room temperatures.
Whether framed or unframed, avoid placing artwork where it will be exposed to heat, humidity, or direct rays of the sun.
Metal Prints
Handle carefully to avoid chipping edges.
Corners are rounded for safety.
Can be framed or hung using the hidden frame on the back.
To clean, use a very soft cloth and rubbing alcohol.
Are your prints signed and numbered?
Yes. All limited‑edition prints are hand‑signed and numbered by me, Michael Simpson. This ensures authenticity and adds to the long‑term value of your artwork. Open‑edition prints are also digitally signed, but not numbered.
Do you offer custom commissions?
I occasionally accept commissions for original works, depending on my schedule and the scope of the project. If you have a specific idea in mind — whether it’s a landscape, a concept piece, or something deeply personal — please reach out via the contact form or email michael@sylentstudios.com to discuss details, timelines, and pricing.
What mediums do you work in?
I create in a range of mediums, including cinematic digital paintings, luminous watercolors, richly textured oils, and vibrant acrylic gouache (acryligouache) works. Each piece is crafted with archival materials to ensure it lasts for generations.
Do you offer wholesale orders?
Yes. For large orders of prints, please contact me directly at michael@sylentstudios.com.
Any other questions?
You can reach me at:
Sylentstudios
15‑954 Punawai St.
Pāhoa, Hawai‘i 96778
Email: michael@sylentstudios.com
Or use the contact form on this website.