Terms of Use

Disclaimer

This statement confirms the commitment of Sylentstudios to insuring the privacy of it’s web site visitors. It is our mission to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, we intend to disclose our information gathering practices here.

Information Collection and Use

Sylentstudios is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Sylentstudios collects information from our users at several different points on our website.

Promotional Giveaways

During the contest registration process a user is required to give their contact information (such as name and email address). This information is used to contact the user about new products and services, special promotions on our site(s), monthly newsletters, as well as to notify our monthly contest winners.

Order

We request information from clients on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

For your security, we use an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Links

This web site contains links to other sites. Please be aware that we, Sylentstudios, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry. While on a secure page, such as our order form, the lock icon on Web browsers such as Firefox, Chrome, and Microsoft Edge becomes green. To learn more about SSL, follow this link http://www.thawte.com.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. The servers that we store personally identifiable information on are kept in a secure environment, behind locked doors.

If you have any questions about the security at our website, you can send an email to cs@sylentstudios.com.

Correction/Updating Personal Information

If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done by emailing our Customer Service Dept. at cs@sylentstudios.com.

Choice/Opt-out

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by replying to the promotional email with the word REMOVE in the subject line or clicking the web link listed at the bottom of the email.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of this website.